I know I can have sharp elbows but I'm about done with dealing with incompetent people at CareMark (Joe's pharmacy). They just denied him his 2nd dose of Synagis. (side note - Synagis is a vaccine for RSV. PWS kiddos can get really sick with RSV). According to the ill prepared person on the phone, "his insurance show's that he was dropped last Dec." Then how did we get the first dose of Synagis 5 weeks ago? And how did he get his HGH last week?